Refund Policy

Last updated: 3 September 2026

No refunds. All purchases on IRISREPORT are final.

1. Why there are no refunds

IRISREPORT sells personalised digital PDF reports generated specifically for you from your eye photograph and birth details. Once payment is successful, report generation begins and the product is delivered electronically. For this reason, we do not offer refunds, returns, cancellations, or exchanges after a successful payment.

2. Before you buy

• Read the report description and price carefully
• Confirm you can upload a clear eye photograph
• Ensure your birth details are accurate
• Contact us if you have questions before purchasing

3. Delivery issues (not a refund)

If payment succeeded but you did not receive your report, contact us with your registered email and Razorpay payment ID. We will help re-deliver or regenerate your report. This is delivery support — not a refund.

4. Duplicate payments

If you were charged twice for the same order due to a technical error, contact us with both payment IDs. If a true duplicate charge is confirmed, we will arrange correction through the payment gateway.

5. Contact for order support

• Email: report@irisreport.in
• Address: Miss Sarita, Village Post Bugala, via Jakhal, Teh Nawalgarh, India